Marae UVI Support Page

Welcome to the Marae UVI Support Center

1. Contact Information

If you have any issues, questions, or need assistance with Marae UVI, please contact us:

Support Email: paulcardno30@gmail.com

2. Frequently Asked Questions (FAQs)

Here are some common questions and answers that may help you:

Q1: What should I do if the app crashes?

A: If the app crashes, you can choose to send us a crash report when prompted. This will help us identify the issue and improve the app. If you continue to face issues, contact us at our support email.

Q2: How do I enable/disable crash reporting?

A: You don’t need to enable/disable crash reporting, when an issue happens you will be given the option to report the issue.

Q3: What data does the app collect?

A: The app only collects non-personal crash-related data, including:

App Version
App Build
OS Type
iOS OS Version
Error Description

No personal information is collected.

Q4: How long do you store crash data?

A: Crash data is retained for an undefined period based on development needs but is only used for improving the app.

3. Privacy Policy

Please review our P rivacy Policy for detailed information on how we handle data.

4. How to Report an Issue

To report an issue, please send us an email with the following details:

App version and build (found in the app settings or About section).
A brief description of the issue.
Screenshots (if applicable).

5. App Updates

We regularly update the app to improve performance and fix bugs. Ensure you are using the latest version by checking the App Store for updates.